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So I referred to as them now and whoever answered failed to even let me complete and hung up. I actually dislike this place it's the worst. Very last time I took my automobile they broke the change handle and It can be continue to slightly ruined right after their weak try to take care of it. I assumed I'd provide them with yet another prospect but it is not truly worth my sanity. They are really HORRIBLE!!!!!!
I labored with Joe generally, who was extremely rapid, normally answered my phone calls, and was very pleasant. He produced positive every little thing was appropriate just before I pulled out with the whole lot. I will certainly go back to West Coast yet again.
From Business: Our firm has developed to serving in excess of two million prospects every year. At Safelite our goal is always to be The us's first choice for quality auto repair and change…
Steve and RJ quickly coordinated which has a mechanic And that i had the leak set in fewer than fifteen minutes. Should you be in just a ten mile radius of the area convey your motor vehicle here, you're in fantastic arms.
From Business enterprise: Our organization has developed to serving greater than 2 million customers each and every year. At Safelite our goal should be to be The united states's initial choice for quality auto repair and exchange…
Updated overview Went in right after identifying a nail during the rear driver side tire only a tad before closing time. RJ recognized me, which is always pleasant and can make you're feeling welcome.
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The shortage of loyalty carries on, because they constantly have billed for a 'session' when I have taken my auto While, I chose to get it serviced there each and every time. I worked in hospitality and revenue for over 20 years, so I'm Specially polite With regards to exchanges with customer care attendants. It can be baffling that it's not reciprocated. I have also compared the costs they demand for elements with other automotive garages that SPECIALIZE with Mercedes, and Playa West charges at least ten% far more. I realize There's a margin for whatever they get at Charge as opposed to retail, However they demand way earlier mentioned an affordable retail value. Again, no loyalty to return prospects. I assume the real issue is why am I the idiot who took my automobile there 7x!!!
To frame items, I have every single receipt for every one of the operate read more that's been carried out on my car or truck as it was a different Mercedes in 1996..
He explained to me what I desired, below what I thought, and explained to me when It could be carried out. At slightly prior to the said time, RJ referred to as to inform me my automobile was ready, anything they did, and simply how much it Charge. To my surprise, it was significantly lower than I anticipated. He was welcoming and smiling and manufactured me feel incredibly at ease. Now I realize why people publish thank you notes!
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